Customers Are So Mad: Costco Just Made The Most Shocking Change To Their Return Policy
December 15, 2020 by Justine Schwartz
Costco has changed its return policy for Covid-19–and customers are freaking out!
According to notices posted at Costco stores last week, the wholesale change is no longer accepting returns on key items amid the novel coronavirus outbreak, such as rice and toilet paper.
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An eagle-eyed customer snapped up this picture of a sign at one of the chain’s checkout registers that warns customers that returns will not be accepted on such items, as well as water, sanitizing wipes, Lysol, paper towels and more.
Similar notices have been captured on other Costco fan accounts, with shoppers flooding the comments sections.
While some expressed approval of the new policy due to safety concerns, others showed frustration with shopping for essentials during the pandemic.