Customers Complain About Chipotle Chips After Reporting Quality Issues: ‘Overcooked, Under-Salted And No Flavor’

Another Redditor with "Former Employee" flair gave an unexpectedly insightful explanation for what could be the culprit when it comes to a "bad batch" of Chipotle chips:

Other commenters felt that the differences in the chips they'd experienced recently pointed squarely to the chain simply making them differently in some way versus before. "No, I think they're getting a different type of chip honestly," said one Reddit user. The original poster agreed in their reply, saying "This is what I was thinking! Doesn’t even seem to be same thickness."

Quality Varies From Store To Store, Say Customers

It's not always just about the taste, either—sometimes there's a clear issue with how the chips are cooked right from the start, like in this Redditor's photo:

It's clear that in this instance, whoever prepared the chips neglected to make sure they were all separated and failed to notice the resulting "fat chip", which was described by commenters to look "very bland and extraordinarily uncooked in the center."

On another post, the original poster lamented "Last few times I’ve gone to chipotle, my chips are plain as day. No limey-saltiness that used to make getting the chips and guac irresistible. Quite the bummer!" The user then asked, maybe rhetorically, "Will they ever go back to how they were?

One responder summed up all of r/Chipotle's concerns for Chipotle's chip quality in general: "It's quite literally worker dependent sadly. If they don't care or are in a rush the chips aren't good."