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Dunkin’ Faces A New Lawsuit After A Customer Accuses Their Coffee Of ‘Permanently’ Burning Him

January 17, 2023 by Marissa Matozzo

 
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A Dunkin’ customer is accusing a Morris County, New Jersey location of serving him “excessively” hot coffee that left him with “severe, permanent” burns, as reported by Patch.

According to the lawsuit, William E. Williams of Hanover Township was given a hot cup of coffee with a lid that came off. The supposedly scalding liquid inside allegedly burned him.

Here’s what we know:

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NJ Customer Files Lawsuit Against Dunkin’ Franchise Owner For Allegedly Too-Hot Coffee

The lawsuit alleges that Williams visited the Speedwell Avenue Dunkin’ store in Morris Plains on September 19, 2021, when the incident occurred.

“They failed to properly secure the lid of the coffee served… at a temperature that was excessively hot, failed to provide proper warning and was otherwise reckless and/or negligent in selling coffee,” the lawsuit filed in Superior Court of Morris County states.

Williams claims that he suffered "severe and permanent" burn injuries due to the coffee spill. He also maintains that he has missed work, and that he will continue to suffer medical expenses "as a result of the defective product."

The complaint names Dunkin' Donuts and franchise owners Maybury Douglas Associates II as defendants.

As Patch notes, according to its official LinkedIn page, Maybury, a private management firm based in Chester, has "developed over 20 Dunkin' Donuts locations throughout central and northern New Jersey in the past 25 years."

As seen in the lawsuit, Williams is demanding a trial by jury. There was no response, Patch reports, after attempts to contact Anthony Caivano, Williams' attorney.

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