Starbucks Customer Goes Viral For Sharing The Chain’s ‘Dramatic’ Rewards Policy: ‘This Is Hilarious’
July 13, 2024 by Faith Geiger
In a recent Reddit post, a Starbucks customer highlighted an interaction with customer service that left users of the Starbucks subreddit baffled—and amused.
Did you know that your Starbucks rewards points expire? And did you know that you can recover those expired reward points? It’s true—but there’s one major stipulation. According to a Starbucks live agent, stars can only be replaced “once in a lifetime.” Guess they’re a lot like love in that way. Find all the details below.
A Reddit post titled “Expired stars can only be replaced once in a lifetime?!,” quickly garnered attention last week for revealing a little-known policy about the replacement of expired rewards stars.
The original post simply exclaimed, “Wild,” and included a screenshot of a conversation with a live Starbucks agent. The agent informed the customer, “Just to inform you expired stars can only be replaced once in a lifetime.” This revelation struck many as both amusing and perplexing.
One commenter wrote, “This is hilarious lowkey.” The original poser responded, “It’s so dramatic and for what.”
Another comment says, “Was not aware you could even get expired ones replaced lol,” to which another user cheekily responded, “You can in this lifetime! But only once.”