Subway Customer Claims That The Chain ‘Changed Their Pickles’ In TikTok Video: ‘Absolutely Disgusting’

In the world of fast food, consistency is typically key. Although we all love great new menu items, customers expect their favorite items to taste the same each time they order them. So when Subway, a brand known for its customizable sandwiches, reportedly changed their pickle recipe two years ago, it sparked a wave of discontent among loyal fans. This discontent resurfaced recently when a TikTok video from 2022 made the rounds again, reminding people of a change that some customers still haven’t forgiven.

In the TikTok video, a Subway customer takes a bite of her sandwich, only to express her disgust over the new pickles with the caption: “Subway changed their pickles, these are absolutely disgusting never again.” The video quickly gained traction, with others in the comments echoing her sentiments. One user commented, “I thought I was the only one that noticed. They are like cheap hamburger pickles,” while another lamented, “I used to LOVE their pickles! I would get a soup bowl filled with them to just eat them!”

The reaction wasn’t limited to TikTok. A Reddit post from around the same time titled “Did the pickles get changed out?” captured a similar frustration. The original poster shared their dismay after trying the new pickles, describing them as “crunchy-soft dill pickles” with a “weird taste” that made them want to “spit out” their food. The change from the old style to this new version left a sour taste—literally and figuratively—for many Subway fans.

The conversation around Subway’s pickles is indicative of a larger issue: the impact that seemingly small changes can have on customer loyalty. For many, food is tied to memory and experience. A beloved ingredient swapped out for something different can feel like a betrayal, especially when it’s a core component of a customer’s go-to order.