Everything You Should Know About The Forever 21 Return Policy

1. You Have 30 Days To Return All Purchases

All merchandise, whether you buy it online or in stores, can be returned within 30 days of purchase. When you return an item within the 30 day time period, you can get a full refund on your original form of payment. This means if you paid in cash, you can get a full cash refund. It works the same for a debit card, gift card, and all other payment methods. Or if you prefer, you are still eligible to exchange the unwanted merchandise for another Forever 21 item, should you choose that instead. This means you can get all of the impulse buys your little heart desires at the retailer and still get your money back later on if you regret any of them. That’s a win if you ask us.

2. Merchandise Must Be Brand New

As long as the merchandise has not been worn, washed, or altered in any way, you should have no problem getting your money back. Given, of course, that you can also provide proof of purchase by a receipt. That step is super important in avoiding any last minute frustration at the register. Let me say it again for the people in the back--always save your receipts. You never know when you might need them. Also, make sure you never take the tags off your items until you are absolutely certain you want to keep it. There's nothign worse than realizing you don't want to keep a shirt, right after you ripped the tag off.

3. Returns And Exchanges Are Only Possible Within The Same Country

The one potential snag (if you would even call it that) is all purchases have to be returned to stores within the original country you purchased them in. This means that if you went a little crazy on a shopping spree to Forever 21 in Europe, you won’t be able to return those items in the United States--if by any chance you actually did that. We don't judge here at SHEfinds.

4. Certain Merchandise Is Never Acceptable For Returns, Ever

Certain merchandise, such as sale items, clearance items, cosmetics, underwear, swimwear, food items, and jewelry may be exempt from this return policy. This is because those items are final sale. Final sale items mean they cannot be returned or exchanged in any form, under any circumstance. This is understandable because let’s be honest, no one wants a pair of underwear or body jewelry that’s been opened returned and put back on store shelves. No one.

Wondering about the return policies at some of your other favorite stores? We've got the latest at SHEfinds on Glossier, Zara, Nordstrom, Sephora, and L.L. Bean.