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Walmart Just Made A Huge Change To Its Shipping Policy & Customers Are Freaking Out!

December 23, 2020 by Justine Schwartz
shefinds | News

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Walmart announced that it will be offering free returns as part of a new partnership with FedEx!

The company revealed the exciting news in a blog post titled “‘Tis the Season for Hassle-Free Returns” on December 21st. This “incredibly convenient” new offering certainly helps ease the tension of this unusual Covid holiday season!

READ MORE: Amazon Just Made A Huge Change To Its Return Policy & Customers Are Freaking Out

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America's largest retailer announced that the service, called “Carrier Pickup with FedEx,” would allow customers to return any item that was shipped and sold by Walmart.com from the comfort of their home.

"This new return option is not only super-easy but also free, and here to stay beyond the holiday season," vice president, customer strategy, science and journeys Linne Fulcher wrote in the article. Yippee!

READ MORE: Walmart Just Made A MAJOR Announcement About At-Home Covid Tests--It's Unreal!

The company has also recently enabled paid 2-hour delivery for orders made by 1pm on December 24, and is crushing online sales for the quarter (they're up 79%). We love to see it!

To use the service, first schedule a date for pickup, print a return label through Walmart’s website or app, then a FedEx employee will pick up the package from your doorstep.

READ MORE: Walmart Just Made A Huge Change To Its Loyalty Program--Amazon Is Going To Be So Mad!

If you don't have a printer, you can use a QR code to return items at FedEx Office locations (similarly to how Kohl's takes Amazon returns).

“Combined with a year unlike any other, we knew it was time to look at our return policies and processes to ensure they were safe and headache-free,” Fulcher wrote. And we are thankful for that!

READ MORE: Amazon Just Announced A Major Game Changer In Time For Holiday Shopping--It's Too Good!

Author:

Editorial Director

Justine Schwartz is a veteran women's lifestyle editor; she's written extensively about style & beauty tips, health advice and wedding planning for more than a decade. Her work has appeared in New York Magazine, Huffington Post and New York Weddings. Justine has been with SheFinds since 2010; you can reach her via email at [email protected].

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